Refund policy

We have a 90-day return policy, which means you have 90 days after receiving your item to request a return.  We offer a full refund (excluding outbound shipping) for items returned within 30 days.  Items returned from 31-90 days will receive store credit (less outbound shipping) to your account.

To be eligible for a return, your item must be in the same condition that you received it, un-mounted, damaged or worn.  Please carefully inspect your parts and accessories, Items returned with blemishes will be assumed to have happened in your possession and will result in Throttle Addiction assessing a re-stocking fee or returning the item back to you.  

To start a return, Please log into your account and begin the return process.  instructions for your return will be given once the return has been accepted.

Please wait for your return to be processed and accepted in the system. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at admin@chopcult.com.

Shipping Your Return

Costs for return shipping are the responsibility of the customer. Be sure to package the contents well as you will be liable for any damage during return transit.  Use a trackable shipping method to ensure the location of the package is visible. 

Damages and Issues

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / Non-Returnable Items

 
Certain types of items cannot be returned, We do not accept returns on voltage regulators, Electronic ignitions, other sensitive electronic components or chemicals and oils. We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

we cannot accept returns on closeout, scratch and dent or used items from our "swap meet" section.

Exchanges

 
Due to fast moving inventory, ChopCult does not offer exchanges for different product. You fastest course of action would be to purchase the item you want, process a return and we we will refund your payment method on the original purchase once the returned item has been received and inspected.  You may also return the item, wait for a refund and purchase the correct item at that time.

Refunds

 
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund. 
If more than 15 business days have passed since we’ve approved your return, please contact us at admin@chopcult.com